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Inside Sales Representative/Customer Service Representative

Company: Debellis Catherine & Morreale - Corporate Staffing
Location: Orchard Park
Posted on: May 13, 2024

Job Description:

Act as primary contact for customers via email and phone, providing a high degree of personalized attention for this fast paced manufacturing environment.Process customer orders/changes/returns according to established department policies and proceduresCheck and confirm stock levels, ship dates, catalog pricing, deviated pricing, vendor availability, etc.Working knowledge of materials and applicationsWork closely with management to resolve returns and credit itemsFollow up on quotes and samplesOffer customers alternative solutions for our products_*Qualifications:*__Customer Service experience required from a __*manufacturing/industrial/distribution *__setting required. _- Proficiency in using CRM software and *ERP system*Job Type: Full-timePay: $25.00 - $30.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceExperience level:* 3 yearsShift:* Day shiftWeekly day range:* Monday to FridayWork setting:* In-person* OfficeExperience:* Customer service: 3 years (Required)Ability to Commute:* Orchard Park, NY 14127 (Required)Ability to Relocate:* Orchard Park, NY 14127: Relocate before starting work (Required)Work Location: In personby Jobble

Keywords: Debellis Catherine & Morreale - Corporate Staffing, West Seneca , Inside Sales Representative/Customer Service Representative, Sales , Orchard Park, New York

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