Account Executive, Spectrum Community Solutions

Company: SPECTRUM
Location: Rochester
Posted on: May 19, 2025

Job Description:

JOB SUMMARY -A seasoned and results-oriented sales professional to act as a strategic negotiator to implement sales strategies aimed at securing Spectrum Community Solutions' ability to provide service to multiple dwelling unit (MDU) properties, maximizing product/service penetration and revenue.
MAJOR DUTIES AND RESPONSIBILITIES -Actively and consistently support all efforts to simplify and enhance the customer experience. -Develops and implements strategic sales presentations to owners of MDU's (Multiple Dwelling Units) and SFU's (Single Family Unit) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements. -Responsible for achieving and exceeding quarterly revenue sales quota across all products, to include: HSD, video, managed Wi/Fi and other products/services on a bulk basis to new and/or existing MDU's. -Interfaces regularly with high level clientele, including but not limited to: C-Suite Executives, Property Owners, Coop/Condo Board Members, lawyers, Building Managers, Developers, government officials, etc. -Establishes consultative relationship with client(s) to understand their needs to offer the best products/services to maximize their NOI (Net Operating Income). -Negotiates competitive MDU sales agreements, including but not limited to bulk, non-bulk, and greenfield. -Works all aspects on SCS internal approval process including, but not limited to, ROI analysis and competitive analysis. -Negotiation includes navigating through the legal redline process. -Leverage product knowledge and industry experience to develop proposals and contracts that align with company standard. -Keeps existing and prospective clients informed of current product offerings, services, rates, and promotions on an ongoing basis. -Work with Sales Engineers and Sales Leadership to qualify new leads and requests site surveys to determine serviceability of prospects, including submission of ROI analysis to sales management. -Maintain sales databases necessary to report sales activity, and maintain customer satisfaction. -Follow up on all leads, inquires, and other messages in a timely manner to provide exceptional customer experience, and escalate issues as necessary. -Collaborate with other internal boundary partners as necessary to drive results for the Company -Attend meetings, networking events, and training sessions as required. -Perform other duties as required.
REQUIRED QUALIFICATIONS -Required Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishProven negotiation skills and experienced in contract proposal and reviewWorking knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber connected networksAttention to detail and ability to clearly document/track customer interactions.Accurate forecasting abilityAbility to effectively communicate over the phone, email and WebExAbility to multi-taskConsultative sales experience with a focus on providing solutionsExcellent verbal, written, and interpersonal skillsMust be self-motivated and work efficiently within deadlinesAbility to adapt communication style and maintain professional poise with all levels of Company employees, vendors/service providers, customers and prospective customersValid driver -s license, satisfactory driving record within Company required standards, and auto insurance. -Required EducationMinimum of a Bachelor's degree from a four-year college or university or relevant work experience -Required Related Work Experience and Number of YearsStrategic planning and proven problem-solving skills - up to 1+ year(s)Ability to navigate through a long sales cycle - up to 1+ year(s) -PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeExperienced utilizing CRM systems (Salesforce)Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)Experience with automated reporting and analysis applications preferredStrategic planning and proven problem-solving skillsRecent experience in negotiating long term R.O.E Agreements with owners of MDU'sFamiliarity with operations, marketing or other aspects of the cable industry -Preferred Education -Preferred Related Work Experience and Number of YearsSales experience exceeding revenue quotas, preferably selling data, voice and/or video solutions in an MDU environment - 3-5+ yearsConsultative sales experience - 3-5+ years Experience drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries - 3+ -WORKING CONDITIONSOffice environmentTravel as required may be up to 50% of time. Travel will primarily include day trips with occasional over-night travel required.
SAE202 2025-54562 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.


In addition, this position has a commission earnings target starting at $69,740.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet -, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Keywords: SPECTRUM, West Seneca , Account Executive, Spectrum Community Solutions, Other , Rochester, New York