Customer Experience Representative
Company: Government Employees Insurance Company
Location: Hamburg
Posted on: October 29, 2024
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Job Description:
Customer Service Representative --- Buffalo, NY Salary: $20.15
per hour/$40,602.25 per year When you grow, GEICO grows. And if
you---re the kind of person who likes to solve problems and help
others when they need it, you could be a perfect fit to grow your
career with GEICO. We---re looking for Customer Service
Professionals for our Getzville, NY office. This role is for people
who want to provide our policyholders the excellent customer
service they want and need. You---ll be the first contact for our
customers: answering billing questions, making policy changes, and
providing recommendations. Join our team to deliver personalized
service that demonstrates the value of being insured by GEICO. If
you want a career with plenty of growth opportunities, let---s
talk. Salary: Salary: $20.15 per hour/$40,602.25 per year Many
associates see a base salary increase of 10% within their first
year as a Customer Service Representative. Top associates can see
increases up to 15% Qualifications & Skills: Experience providing
outstanding customer service by showcasing expertise, fostering
trust and growing customer satisfaction An effective communicator
who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center
environment Willingness to learn new skills and ability to adjust
to changes quickly Open to feedback to support your performance and
development Solid computer and multi-tasking skills Minimum of high
school diploma or equivalent Annual Salary $18.86 - $28.78 The
above annual salary range is a general guideline. Multiple factors
are taken into consideration to arrive at the final hourly rate/
annual salary to be offered to the selected candidate. Factors
include, but are not limited to, the scope and responsibilities of
the role, the selected candidate---s work experience, education and
training, the work location as well as market and business
considerations. At this time, GEICO will not sponsor a new
applicant for employment authorization for this position. Benefits:
As an Associate, you---ll enjoy our Total Rewards Program to help
secure your financial future and preserve your health and
well-being, including: Premier Medical, Dental and Vision Insurance
with no waiting period Paid Vacation, Sick and Parental Leave
401(k) Plan Tuition Reimbursement Paid Training and Licensures
Benefits may be different by location. Benefit eligibility
requirements vary and may include length of service. Coverage
begins on the date of hire. Must enroll in New Hire Benefits within
30 days of the date of hire for coverage to take effect. The equal
employment opportunity policy of the GEICO Companies provides for a
fair and equal employment opportunity for all associates and job
applicants regardless of race, color, religious creed, national
origin, ancestry, age, gender, pregnancy, sexual orientation,
gender identity, marital status, familial status, disability or
genetic information, in compliance with applicable federal, state
and local law. GEICO hires and promotes individuals solely on the
basis of their qualifications for the job to be filled. GEICO
reasonably accommodates qualified individuals with disabilities to
enable them to receive equal employment opportunity and/or perform
the essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Keywords: Government Employees Insurance Company, West Seneca , Customer Experience Representative, Other , Hamburg, New York
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