Call Center Associate
Company: Government Employees Insurance Company
Location: Springville
Posted on: April 17, 2024
Job Description:
Customer Service Representative - Buffalo, NYSalary: $20.15 per
hourWhen you grow, GEICO grows. And if you're the kind of person
who likes to solve problems and help others when they need it, you
could be a perfect fit to grow your career with GEICO. We're
looking for Customer Service Professionals for our Getzville, NY
office. This role is for people who want to provide our
policyholders the excellent customer service they want and need.
You'll be the first contact for our customers: answering billing
questions, making policy changes, and providing recommendations.
Join our team to deliver personalized service that demonstrates the
value of being insured by GEICO. If you want a career with plenty
of growth opportunities, let's talk.Benefits:At GEICO, we make sure
you have the support and resources to leverage and develop your
skills, secure your financial future, and take care of your health
and well-being. GEICO continually seeks to provide a workplace
where everyone can be their authentic self. To help achieve this
goal, we support associate-led Employee Resource Groups that foster
a true sense of community. Through GEICO's competitive benefits
offerings and various training and development opportunities, we
have you covered with our Total Rewards Program* that includes:
- Premier Medical, Dental, and Vision Insurance with no waiting
period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance including Direct Billing and Reimbursement
payment plan options
- Paid Training, Licensures, and CertificatesSalary: $20.15 per
hourMany associates see a base salary increase of 10% within their
first year as a Customer Service Representative. Top associates can
see increases up to 15%!Qualifications & Skills:
- Experience providing outstanding customer service by showcasing
expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of
listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call
center environment
- Willingness to learn new skills and ability to adjust to
changes quickly
- Open to feedback to support your performance and
development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent*Benefits may be
different by location. Benefit eligibility requirements vary and
may include length of service.**Coverage begins on the date of
hire. Must enroll in New Hire Benefits within 30 days of the date
of hire for coverage to take effect. Annual Salary$18.86 -
$28.78The above annual salary range is a general guideline.
Multiple factors are taken into consideration to arrive at the
final hourly rate/ annual salary to be offered to the selected
candidate. Factors include, but are not limited to, the scope and
responsibilities of the role, the selected candidate's work
experience, education and training, the work location as well as
market and business considerations. At this time, GEICO will not
sponsor a new applicant for employment authorization for this
position. Benefits:As an Associate, you'll enjoy our Total Rewards
Program* to help secure your financial future and preserve your
health and well-being, including:
- Premier Medical, Dental and Vision Insurance with no waiting
period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures*Benefits may be different by
location. Benefit eligibility requirements vary and may include
length of service.**Coverage begins on the date of hire. Must
enroll in New Hire Benefits within 30 days of the date of hire for
coverage to take effect.The equal employment opportunity policy of
the GEICO Companies provides for a fair and equal employment
opportunity for all associates and job applicants regardless of
race, color, religious creed, national origin, ancestry, age,
gender, pregnancy, sexual orientation, gender identity, marital
status, familial status, disability or genetic information, in
compliance with applicable federal, state and local law. GEICO
hires and promotes individuals solely on the basis of their
qualifications for the job to be filled.GEICO reasonably
accommodates qualified individuals with disabilities to enable them
to receive equal employment opportunity and/or perform the
essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Keywords: Government Employees Insurance Company, West Seneca , Call Center Associate, Other , Springville, New York
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