Mortgage Servicing Support Specialist Temporary

Company: Community Bank System
Location: Olean
Posted on: November 20, 2023

Job Description:

OverviewAt Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. Responsibilities Complies with Bank and Secondary Market guidelines with supporting Department staff with workflows as applicable and directed.

• Supports the CRES Department by supporting the different teams
• Provides assistance to borrowers as assigned
• Prepares and mails notifications to delinquent borrowers per investor, guarantor, insurer, and/or Bank guidelines
• Performs all collections and servicing duties as needed
• Other duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job specific training requirements in a timely fashion. Qualifications Education/Training/Requirements:
  • High school diploma or GED Skills:
    • Proficient reading, writing, and grammar skills
    • Excellent mathematical skills
    • Proficient communicative skills
    • Highly organized
    • Results driven with competency to meet demands of proficiency, effectiveness, and efficient
    • Demonstrate ability to analyze data from reports/workbooks
    • Must be collaborative, have the ability to adapt and reprioritize, and have an independently objective mindset
    • Must be able to consistently demonstrate the Company's core values; a strong work ethic,integrity, respect for others, responsibility, transparency and humility Experience: Experience Consumer Real Estate, Mortgage, or Banking industry experience preferred Other Job InformationHours: Flexible hours scheduled Monday-Friday 8:00-4:30 with rotating Saturdays. Compensation: Commensurate with experience. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Community Bank System, West Seneca , Mortgage Servicing Support Specialist Temporary, Other , Olean, New York