Domestic Violence Rapid Rehousing Case Manager
Company: Child & Family Services of Erie County
Location: Buffalo
Posted on: February 26, 2026
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Job Description:
Job Description Job Description Program Summary : Child and
Family Services (CFS) Haven House equips survivors of domestic
violence with tools and resources to stop the cycle of abuse,
supporting them as they build a violence-free life and new legacy.
Haven House is an integral part of the 150 year legacy of our
agency and helps fulfil our mission of nurturing a healthy and more
equitable Western New York for the benefit of current and future
generations. Position Summary: The Rapid Rehousing Case Manager
works to support domestic violence victims and their dependent
children in obtaining and maintaining permanent housing through
housing search assistance, rental assistance, and case management
assistance, using a trauma-informed, empowerment-based, housing
first model of service provision. Major
Responsibilities/Activities: Complete intake procedure with
clients, including all required paperwork and sufficient and
acceptable documentation of Category 1 or 4 Homelessness, as
defined by HUD. Assist clients in identifying and procuring
permanent housing within 30 days of enrollment in the program.
Ensure permanent housing identified meets Housing Quality and Rent
Reasonableness Standards. Provide ongoing case management to
clients to address barriers to maintaining permanent housing,
individualized to the client’s identified needs, utilizing the
progressive engagement model. Conduct required monthly home visits
for all assigned client households. Complete referrals for clients
to community services and resources to meet ongoing identified
needs. Facilitate tenant/landlord mediation and dispute resolution
as appropriate Maintain accurate and up-to-date client files,
statistics, case notes, and summary reports as required, including
reports for funding sources as needed. Maintain accurate and
up-to-date records of program funds utilized by clients enrolled in
the program for housing costs, in conjunction with supervisor and
Business & Finance. Attend Haven House staff meetings, CAP team
meetings, trainings and regularly scheduled supervision.
Participate in program audits and site visits, as needed. Provide
occasional coverage in the shelter, if needed. Engage in staff
development to ensure continued professional growth. Model and
practice sensitivity, fair treatment and acceptance of diversity in
all interpersonal interactions. Promote the empowerment of women as
defined by the Social Work profession and Domestic Violence
Services best practices, adhering to the principles of non-violence
and independent decision making. Participate and contribute to
program Quality Improvement process. Perform other related duties
as required. Minimum Requirements: Bachelor of Social Work degree
(BSW) or equivalent education and experience with at least two (2)
years paid professional experience in housing services Professional
rapid rehousing program experience preferred Bi-lingual skills
(Spanish-English) preferred Professional domestic violence
experience preferred NYS driver's license and continued automobile
insurance required Pay Rate of $26.58 per hour CFS offers full-time
employees the below benefits to support our employees and their
families and help to create a healthy work environment. Paid Time
Off (PTO) –20 PTO Days (25 Days After Five Years of Employment) –14
Paid Holidays (includes 2 flex holidays) – Bereavement: Four Paid
Days – Paid Jury Duty Employer Paid Life Insurance Medical, Two
Plan Options Dental, Two Plan Options Vision Insurance Wellness
Program and Incentives Health Savings Account (HSA) and Quarterly
Employer-Contributions Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement Employee Referral Bonus Qualifying
Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years Child
and Family Services is an Equal Opportunity Employer: Child &
Family Services provides equal employment opportunities (EEO) to
all employees and applicants for employment without regard to race,
color, religion, sex, national origin, age, disability, veteran or
familial status, or genetics. In addition to federal law
requirements, Child & Family Services complies with applicable
state and local laws governing nondiscrimination in employment.
This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer leaves of absence, compensation, and
training.
Keywords: Child & Family Services of Erie County, West Seneca , Domestic Violence Rapid Rehousing Case Manager, Healthcare , Buffalo, New York
