Project Manager

Company: PeopleServe
Location: Buffalo
Posted on: April 24, 2024

Job Description:

Project Manager

Primary Responsibilities:

• Independently lead multi-disciplinary teams through large-scale transformational change initiatives, or strategically important short-term engagements, that deliver business outcomes
• Demonstrate in-depth experience in Transformation Delivery including Program/Project Management, Scope Definition, Process Re-engineering, Workshop Facilitation, Organizational Change Management, Performance Measurement, and Customer Experience
• Responsible for driving teams in the implementation of numerous governance frameworks aimed at achieving alignment across the bank and its strategy.
• Provide transparency to senior leadership of progress of initiatives.
• Develop and tailor communications content and artifacts used across various levels in the organization on complex business initiatives with high attention to detail and quality.
• Provide execution certainty by setting pace and driving accountability working alongside senior leaders to drive decisions
• Build relationships and participate in engagement management with key stakeholders and encourage collaboration to support an environment of information sharing to effectively deliver outcomes
• Ensure follow up on all critical items and drive accountability through documentation.
• Learn and support understanding of the organization by building credibility with teams, leveraging business acumen and curiosity.
• Proactively leverage multiple Transformation Delivery Tools to ensure all action items, risks, decisions, and issues are identified, captured and escalated.
• Develop and rely upon relationships to support understanding of the organization to stay connected to changes going on in the bank.
• Leverage deep institutional and banking knowledge of the people, business processes/workflows, products, and technologies and leverages them to shape strategy and deliver desired outcomes.
• Participate in working groups and seeks diverse views to develop strategic recommendations and encourage innovation.
• Champion new transformation delivery tools and techniques and use them to support innovation, development and facilitate discussion.
• Encourage a culture of how to challenge status quo by consistently pushing for innovation and improvement and recommends solutions for adoption across the organization.
• Apply resourcing approaches and support prioritization efforts to ensure the best resources are allocated effectively.
• Support business in defining outcomes and key measures of success for transformation initiatives.
• Mentor and coach other Enterprise Transformation Delivery team members and others within their team to take ownership of their development.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the brand
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned Experience:
  • In-depth experience in Transformation Delivery including Program/Project Management, Scope Definition, Process Re-engineering, Workshop Facilitation, Organizational Change Management, Performance Measurement, and Customer Experience
  • Proficiency with Microsoft Office Suite - namely Teams, PowerPoint, Excel
  • Non-technical project management
  • Business process improvement
  • Financial institution experience is a plus

Keywords: PeopleServe, West Seneca , Project Manager, Executive , Buffalo, New York