Medical Assistant-WNY Immediate Care
Company: TeamHealth
Location: Buffalo
Posted on: April 28, 2024
Job Description:
JOB DESCRIPTION OVERVIEW: The Medical Assistant (MA) performs a
variety of duties to accommodate and support urgent care clinical
staff in the provision of patient care. The MA performs all
clinician orders in a timely and accurate manner adhering to all
regulatory requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Represents Urgent Care by displaying a respectful and caring
manner with patients and their families. Independently problem
solves and utilizes resources to obtain patient information when
patient is unable to communicate. Maintains confidentiality of
patient information.
- Creates a welcoming environment and acts as a patient
advocate.
- Independently problem solves and utilizes resources to obtain
patient information when patient is unable to communicate.
- Coordinates and participates in a variety of patient care
activities in the examination and treatment of patients to include:
vital signs, blood draws, intake, assisting with diagnostic and
therapeutic procedures, using standard equipment; records data for
medical record.
- Performs patient intake and enters data into EMR.
- Adheres to patient intake standards.
- Prepares patients for examination and treatment assisting
clinicians where appropriate.
- Prepares and sets up medical supplies, instruments and
equipment for diagnostic and therapeutic procedures.
- Performs various laboratory testing, daily controls and
additional duties as needed.
- Performs drug screens as needed.
- Confers with patient to obtain accurate information for
records. Assists in completion of insurance/compensation/disability
forms.
- Works directly under supervision of the clinician, practice
manager and registered nurse to provide uncompromising service to
patients and community.
- Supports Patient Service Representatives by performing the
patient registration process as needed and under direction of
management.
- Maintains work area in clean and orderly condition; sets up,
cleans and disinfects examination rooms; monitors and ensures
appropriate inventory of medical supplies in examination rooms;
replenishes as required.
- Ensures adequate and appropriate patient follow-up regarding
prescriptions, referrals and diagnostic testing. Contributes to
patient care through patient and family education, distributing
resource literature and referrals as needed.
- Complies with quality assurance, HIPAA, customer service,
infection control, and safety guidelines and other policies as set
forth.
- Interacts calmly, respectfully and in a friendly manner with
other clinic staff. Refers patients to proper resources including
transfer, follow up and appointments as directed by clinician.
- Participates in ongoing training through completion of online
training, attending in-person training sessions and meetings as
required.
- Participates in development and implementation of general
policies and procedures to provide for the physical and emotional
comfort and safety of patients.
- Maintains CME requirements through continuing education and
in-service training.
- Ensures cleanliness of office and clinical environment.
- Other duties as assigned and requested.
- Attendance and being on time, ready to work your scheduled
hours is an essential job requirement.QUALIFICATIONS / PREFERRED
EXPERIENCE:
- Associates Degree in related field preferred, minimum of High
School diploma required
- Vocational training as a medical assistant preferred
- Medical Assistant Certification or EMP a plus
- 1 to 3 years' experience in a medical office/clinic environment
preferred
- Previous experience with drug screens preferred
- Current certification required based on clinic specialty,
including but not limited to PALS, ACLS, BLS
- Please refer to skills Checklist for applicable skills
requirements
- Offers competitive salary $15.50-$18.00 KNOWLEDGE, SKILLS AND
ABILITIES:
- Ability to perform patient intake and document problems
appropriately, seeking guidance as needed
- High degree of verbal and written communication and
interpersonal skills to determine needs, provide information,
instruct, and provide emotional support
- Strong planning, problem solving, organizational, verbal
communication and interpersonal skills
- Working knowledge of general office equipment including fax and
copy machines, multi-line phone system, and personal computer
- Working knowledge of medical terminology
- Ability to address and resolve conflict in a professional
manner, including challenging patients/clients and stressful
situations
- Ability to maintain strict confidentiality
- Ability to be flexible
- Ability to perform detail-oriented work
- Ability to work independently yet in conjunction with a
team
- Ability to adapt to a changing and growing atmosphere
- Courteous and professional demeanor
- Willingness to work as a team player to meet common goals of
the department
- Ability to work under pressure and meet deadlines
- Excellent customer service skills
- Promote positive department morale through effective
teamwork
- Ability to work and travel to multiple locations if
neededPHYSICAL / ENVIRONMENTAL DEMANDS:
- Job performed in a well-lighted, modern office setting.
- Occasional travel locally
- Occasional lifting/carrying (10 pounds or less)
- Occasional standing/bending
- Moderate to high stress level
- Prolonged sitting
- Prolonged computer/PC work
- Prolonged telephone useThis position may require manual
dexterity and/or frequent use of the computer, telephone, 10-key,
calculator, office machines (copier, scanner, fax) and/or the
ability to perform repetitive motions and/or meet production
standards to comply with the essential functions. Also, may require
physical and/or mental stamina to work overtime, additional hours
beyond a regular schedule and/or more than five days per week.
DISCLAIMER: Cooperative, positive, courteous and professional
behavior and conduct is an essential function of every position.
All employees must be able to work with others beyond giving and
receiving instructions. This includes getting along with
co-workers, peers and management without exhibiting behavior
extremes. Job functions may require personal leadership skills such
as conflict resolution, negotiating, instructing, persuading,
speaking with others as well as responding appropriately to job
performance feedback from the supervisor. Additionally, the
information contained in this job description has been designated
to indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this position.
Keywords: TeamHealth, West Seneca , Medical Assistant-WNY Immediate Care, Healthcare , Buffalo, New York
Didn't find what you're looking for? Search again!
Loading more jobs...